Terms and Conditions
Prior to utilizing any Jeetwin service, please review the following conditions of use thoroughly. All players who have accounts on the Jeetwin site or in the mobile app Jeetwin are subject to them.
Jeetwin has the authority to change these guidelines at any moment. You will be informed in advance if the conditions of use change, and you might need to affirm your approval again before the modifications take force. If the changes are not significant, no previous notice is required.
Your Obligations
By using the functionality of Jeetwin BD services, you consent to:
- You are able to enter into a legally binding contract with the casino if you are at least 18 years old as it is mandatory in Bangladesh;
- You have the authority to pay Jeetwin if you are the cardholder of the debit/credit card or other form of payment you use. The relevant documents can be requested;
- Your acts are completely for your personal benefit as an individual and not for the benefit of another gamer or for profit;
- Any losses sustained as a result of making bets in compliance with these rules shall be entirely your responsibility.
Sign up Process
Whenever you use Jeetwin in Bangladesh, you consent to:
- In order to preserve the integrity of the service, registration requests may be rejected at the company’s own discretion and without any requirement that a particular justification be provided;
- You must submit correct and complete details to ensure accuracy and completeness. If you don’t, the company might notify you and you might not receive details about your profile;
- The player is in charge of keeping an email address that is both distinct and active, as well as email address security. Any losses or damages resulting from interactions between Jeetwin and the Bangladeshi player via the email used for registration are not covered. If you provide false or incorrect non-public details, your profile may be suspended right away, and/or you could face legal repercussions;
- Passwords need to be kept hidden. Passwords must be frequently updated and never shared. Each gaming session must be ended by logging out;
- Send a message right once using the email address you used to register if your profile material has been abused or compromised. To confirm your identity, further details or documentation might be needed, and your account will likely be temporarily stopped. Whether or not you gave permission for a third party to access your profile, you are still liable for all behavior that occurs there.
Jeetwin Profile
To join Jeetwin, Bengali players need to create Jeetwin profiles and give truthful facts about themselves. The company may terminate or suspend a profile and repay any funds held in order to maintain the honesty or fairness of the service or if the casino has other justifiable grounds.
It’s not always possible to give notice. If a profile has been closed without prior notification, all funds will be returned. However, contracts that have matured will be upheld.
Deposit and Withdrawal
Utilizing any of the payment methods listed on the site, you can add money to your profile. The daily exchange rate will be used to convert any payments made in any other currency to the currency associated with the profile (BDT). Fees may apply to both deposits and withdrawals.
As long as you stay within the transactional maximums listed on the website, you may withdraw some or all of your profile balance in Bangladeshi takas. Your bank account that is connected to your Jeetwin profile will be used for withdrawals. The company retains the option to ask for identification proof before authorizing any withdrawals from your profile. Additionally, the casino maintains the authority to demand this paperwork at any time.
Notice and Communications
Send any messages and notices required by these conditions to Jeetwin via email. The casino will notify you in accordance with these conditions by posting notices on the site and/or sending emails to your address that the casino has on file for each player. Such communication shall be at Jeetwin’s sole discretion.
When the service is not run by Jeetwin, notices and communications required by these conditions must be made in writing and delivered in the English language to the registered email address on file for your profile.
Fraud
Any BD player who engages in fraud, dishonesty, or illegal activity will face both civil and criminal penalties. The company retains the option to withhold payment if any of these are suspected. In the event that the player commits fraud, dishonesty, or other criminal activity, the user is responsible for all expenses, fees, or damages sustained or incurred by Jeetwin.
Self-Exclusion
If you believe you have a gambling addiction or are in danger of developing one, you might want to think about self-exclusion. You are able to set it for a period of six months, a year, two years, five years, or forever. If you want to stop playing, you can also use Time-Out or Profile Closure.
What Occurs When You Exclude Yourself?
You are unable to bet on your profile while self-excluded, but you are still able to access your account and withdraw any leftover funds. Any fresh profiles you create will be discovered and promptly closed by Jeetwin.
Self-Exclusion Notice
Send an email to terminate your profile or self-exclude. Self-exclusion will be facilitated by the customer service agent and then you will receive a notice.
Complaints
If you have any queries or issues, you can email the player support department. Players can also get in touch if they are unhappy with how their bet has been handled. Inquiries of this sort will receive a response from the casino within a few (maximum of 15) days. The decision on the bet must be appealed within three (3) days. No claims will be acknowledged following this date. The gamer is responsible for all profile transactions.
The helpdesk will try to settle any disagreements you and Jeetwin may have. The issue will be escalated to Jeetwin management (accessible upon request) if the gamer assistance is unable to come to a resolution with you. If all attempts to resolve an issue have been unsuccessful, the user may submit a complaint with the licensing organizations.
